Download our terms & conditions below

Overdue Accounts and Debt Recovery

• Payment Terms
• All invoices are payable within the time frame stated on the invoice.
• If no time frame is stated, payment is required within 14 days from the invoice date.
• Overdue Payments
• An account will be considered overdue if payment is not received by the due date.
• We may suspend services or refuse further bookings until all overdue amounts are paid in full.
• Interest on Overdue Accounts
• We reserve the right to charge interest on overdue accounts at a rate of 10% per annum, calculated daily, from the due date until payment is received in full.
• Debt Collection Costs
• If an overdue account is referred to a debt collection agency or legal representative, you will be liable for any and all reasonable costs incurred in the recovery of the outstanding amount.
• These costs may include collection agency fees, legal costs on a solicitor–client basis, and any court or enforcement costs.
• Final Demand
• Before referring an overdue account to a debt collector, we will issue a Final Demand for Payment, giving you no less than 7 days to pay the account in full or make alternative arrangements acceptable to us.
• Disputes
• If you dispute an invoice, you must notify us in writing before the due date stated on the invoice. Disputing an invoice does not relieve you from paying any undisputed amounts by the due date.